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The hood says it all

Thats right, $12,000 for a GReddy Twin turbo kit and installation on a 2003 Infinity G35 Coupe. Thats what our “competitor” Forged Performance is charging. I had a potential customer call me originally to get a quote for a header installation. Which we do for 4.5 hours ($400.50). He then asked me if we could do a Stillen supercharger. While I am giving him a quote for that job (20 hrs/$1780) he askes me if we are friendly with Forged. I replied “no, not really”.

Now this is a gentleman who up to this point has been as courteous and friendly as can be. What on earth would cause him to tell me about his displeasure dealing with them? Maybe the fact that Sharif himself quoted this job of installing a GReddy twin turbo kit, not a custom piece, at $12,000. Thats $6000 for the kit, and $6000 for installation. Lets use our labor rate of $89/hr, at their cost of $6000. That would be 67+ hours to install a bolt on turbo kit and tune it!!! Even if Forged charges $150/hr thats 40 hrs. I would like to say that we have installed the GReddy turbo kit on 350z’s and G35′s. It does not take 40 hours, and it most certainly does not take 67+ hours. In fact we charge 25 hours to install it. 4 hours to tune it. That comes out to $2821. A savings of $3179. After being quoted $12,000, the customer questioned “why so much?” and was met with attitude for questioning prices.

I don’t understand it. We are considered to be on the high side for pricing, we turn out high quality work every time. Why would you take your car to a shop that has a revolving door of employees with questionable experience and then pay double or more to get a lower quality job done? All I can say is I can’t wait to work with this customer and give him the keys back to his pride and joy. Especially knowing that he could have took it there first, then brought it to us to fix, but chose to do it right the first time.

This entry was posted on Wednesday, October 28th, 2009 at 7:01 pm and is filed under Batlground Customer Cars, Rants!. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.